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WebMail is a Web-based utility that allows our HunTel.net customers to access their HunTel email accounts when they are away from their home machines. If you have any experience with Hotmail or Yahoo mail, you will see that the Graphic User Interface (GUI) is very similar in appearance and functionality.

Remember to ALWAYS USE the side navigation buttons in WebMail and NOT the Back and Forward buttons in your browser!


Explanation of our email services at HunTel.net

  • Our email service is called POP3, which means that incoming mail to our customers are held on the mail server in their own inbox until the customer logs on with their favorite email client (Outlook Express, Netscape) and downloads the email off of the server.  Email should be checked once a week at least.

  • Email is NOT a form of instantaneous messaging service and was not designed that way.  Mail servers on the internet, and the internet itself for that matter, can have technical difficulties so email will not always arrive at the click of a mouse.  If you need to communicate with other users instantly, use IM programs designed for that like MSN, ICQ or Yahoo Chat.

  • Emails on the server are NOT backed up.  POP3 emails are designed to be downloaded frequently by the user to their local hard drive on their computer.  Backing up a POP3 server is a bit like making a photocopy of every envelope that comes through the United States Post Office.  It is meant to be delivered, not stored.

  • We are an open ISP, but as a favor to our customers, we are blocking files types that are commonly associated with viruses.  Those types include: bat | cmd | com | exe | hta | js | jse | lnk | pif | scr | sct | shb | shs | vb | vbe | vbs | wsc | wsf | wsh | dll | ocx | msi.  This is a global setting on the mail server for all accounts.  If you need to send an attachment of this type, either rename the extension and have the recipient change it back, or ZIP it with a ZIP utility (recommended).

  • Attachment size is limited to 6 megabytes.  That is a very generous size limit on a single email.  Most ISP's or free email providers allow you a TOTAL inbox size of 6 megabytes.  Here again, POP3 was not meant to be a delivery agent for large files.  That is why the internet consortium created FTP and HTTP.  Microsoft's Instant messenger allows you to transfer large files from computer to computer as well.  NetMeeting has this feature in it as well.

  • The overall size limit for the inbox on the server (excluding free WebMail accounts) is set to 50 megabytes.  No one has ever gone over the limit who was actively checking and downloading their email on a daily/weekly basis.  When email approaches 40 megabytes you will get an automatic warning message.  When it hits 50 megabytes, your email will stop coming in and old emails will be removed every month leaving only 2 months worth of email on the server.

  • If you decide to leave emails on the server (a setting in many email programs), you will reach the 50 megabyte limit and email will cease to be delivered.  The same applies to using IMAP. 

  • To sum up...REMOVE YOUR EMAILS from the server and CHECK IT FREQUENTLY.  If you find that you have been gone for some time and too many have piled up to be downloaded, use WebMail to delete the junk emails, then leave the rest to be downloaded by your normal email program.

  • NOTE:  If you check your email every day and download them, but one day you notice that your download gets stuck at a certain email, use WebMail to go in and delete the troublesome email.  This is usually caused by the sender of the email garbling the email somehow.  It is usually a computer problem on the other end.  Also, if it is a very large email and you cannot download it, you can at least see who it was from and delete it and tell them not to send you such large emails in the future.

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General Information
 



WebMail Features

 

The Main Features

  • WebMail is designed for users who find themselves away from home, but have access to any PC hooked to the internet and want to check their HunTel.net email messages.

  • Access E-Shield 

  • Review (or delete) message before they are downloaded to your computer.

  • Access email for additional "free" email boxes

  • WebMail Address Book

  • Handy calendar feature.

  • Tasks to help remind you of things to do.

  • A notes utility when you have lost your pencil.

  • Spell checker with a global and local dictionary.


WebMail Has Some Limits

  • WebMail ONLY works with email delivered to HunTel.net and to customers with websites hosted by HunTel.net.  Users cannot access mail accounts from other email vendors.  

  • WebMail is not designed as a substitute for your regular email software, i.e., Outlook Express, Netscape Messenger, Eudora, etc.... WebMail allows any HunTel.net customer to read, reply, forward, create address groups and view some types of attachments just like with their regular email applications. 

  • You might find that WebMail is very limited compared to the unique functionality of regular email applications. For example, the user cannot adjust font colors or attributes.

  • WebMail does not execute certain types of attachments (graphics, video, etc.). 

  • ALL emails older than 2 months are removed from the mail server and deleted.  POP3 email is meant to be delivered to the customers home computer and not stored on the server, so do NOT use WebMail as your permanent email solution.

  • Free email boxes are limited to 5 Megabytes of message space per address Once that is filled up, WebMail will not load any more mail in that account.  WebMail will display in percent (%) how much of the 5 Megabytes is being used.  It is a good idea to maintain your WebMail account and delete messages after you are done with them.  Read more about free email boxes.


How does WebMail work? 

WebMail is a web site that interacts with the email server.  It actually shows current email messages in the users account on the mail server that is in turn delivered to the users browser in a web-based format. When a user logs on to the internet at home and opens their regularly used email application (Outlook Express, Netscape, Eudora), messages and files are actually downloaded to your machine at home and deleted off of the mail server. WebMail, on the other hand, just gives you a live view of it and allows WebMail to present it in a web-based format. 

Is WebMail secure?  Yes.
WebMail is as safe as a username and secure password. Since most users will be accessing WebMail from a computer away from home, it is recommended that you always use the buttons in the left channel bar instead of the browsers' buttons. This will prevent any attempts for a user to access your email pages after you leave the WebMail service.   Closing all browser windows will have the same effect as the LOGOFF button.  It is a good rule of thumb to close your browser after you are done with WebMail.  As a safety precaution, WebMail will automatically log you out after 20 minutes of inactivity and require your email address and password again to log back in.

NOTE

By checking the "Save login information on this computer" when you log on you are leaving that computer open to anybody who uses that computer to come in and view your email even after you have logged off and closed the browser.  This is OK at your home or personal computer, but we do NOT suggest checking this button if you are at a public computer.

WebMail Features
Inbox
| E-Shield | Compose | Address Book | Folders | Calendar | Task | Notes | Options | Logoff | Back to top


The INBOX button takes you to your Inbox folder where all of your new emails are viewed.  You can sort the order of your emails by clicking on one of the headers of the columns and clicking on the triangle button to sort ascending or descending.  Notice the Delete Selected, Forward Selected and Move Selected to buttons at the bottom.  After you click on an email to display it, you have several options for you next step. 

  • you can click the Reply button to reply to the person sending the message.

  • you can click the Reply All button to reply to the person sending the message and all other people who received it.

  • you can click the Forward button to forward the message to someone else.

  • you can click the Delete button to delete the message.

  • the Previous and Next buttons will cycle you through the other messages waiting for you.

  • the Add Address button at the top will add that person to your address book and take you to another screen that allows you to put in other information about that user.  *Remember to put in a nick name for the individual as that is required.

  • the Move to button will allow you to move that message to another folder; you can select a different folder using the drop-down window.

  • The Printer Friendly Version displays the email without all of the buttons to un-clutter an email if you would like to print the email without all of the buttons.


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ESHIELD    You must sign up for this service in order to take advantage of the Virus and SPAM protection.  You can sign up and read more about it here.   Before messages are placed in your inbox, each one is scanned by the E-Shield service.  If a virus SPAM is detected the message is immediately moved to the E-Shield Message Center and a notification is sent to your inbox.  You can then click on the EShield button to load the Message Center in your browser, giving you the opportunity to safely review infected messages or spam.  You are presented the options to delete the message, clean it and deliver it to your inbox, or you can decide to forward it to your inbox as is (without cleaning - of course extreme caution should be used when selecting this option!)  The virus screening service has two settings:  On or Off.  The customer can configure the service to meet their individual needs.  By default the service is set to "On".

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COMPOSE     This is where you create and send new emails.  There are several features available here for sending email.  The best way to learn how to do them is for you to try them and see what results you get.  The nicest feature here is that you can simply highlight a username in the upper right hand corner (your address book) and select whether to make them the To: or CC: or BCC:.  To select more than one user, hold down the Ctrl button while making your selections.  To attach a message, simply click the BROWSE button below the message and then OPEN then the red Attach box.  You will notice the name of your attachment show up in the lower white box.   If you are writing a long email and do not want to send it right away, you can click on the SAVE AS DRAFT button and it will insert it into your drafts folder to send at a later time.  There are 2 send buttons for convenience.

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ADDRESS BOOK     The Address Book button allows you to set up an address book with the names and E-mail addresses of those people to whom you frequently send messages. You can click this button to go to the Address Book screen and then click the Add New Individual button (to set up a single address) or the Add New Group button (to set up a group of people).  A nice feature when you are reading an email from someone is that you can click on the button at the top of the email that says Add Address and that will automatically create that individual in your address book.  You will notice MANY areas within an address book user for other information like phone numbers, address and more.  The only field within the address book that is required by you to manually put in is the Nickname.  If you leave this blank, it will ask you for one.

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FOLDERS      The Folders  button allows you to work with your mail folders. By default, you have three folders: Inbox (for your incoming messages), Sent Items (for those you send to others), and Deleted Items (for those you delete from either folder) Drafts is where emails are stored of you "Saved as Draft" in the compose area. You can also create new folders here by typing in the name of the folder you want and clicking the New Folder button below. You can also delete any new folders you create by clicking on the Delete Selected button—note that the Inbox folder cannot be deleted.  If you delete the Deleted Items or Sent Items folder, they will automatically be created the next time you access them.  If you want WebMail to automatically save Sent Items or Deleted Items, you must specify so under Options\Preferences.

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CALENDAR      The calendar feature is a handy utility that allows you to insert events into a calendar format for easy viewing.  It is a lot like the calendar feature in Microsoft Outlook.  There are different views (Day, Week, Month) that facilitate looking at your schedule at a glance.  Many things in here are hyperlinked that allow you to quickly jump from one appointment to another.  You can change the default view when you first open it in the OPTIONS|CALENDAR area.

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TASK      This feature is similar to the Calendar, except it has no views and uses just straight text listings of tasks that you have added.  It is handy for adding several items that you can check off as completed or in progress.  It is a to-do list  similar to the Tasks feature in Microsoft Outlook.

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NOTES      The notes button is a very simple way of storing text messages for yourself for later retrieval.  Many people send emails to themselves so they can store some information within an email in their Inbox.  This is an easier way to copy and paste directions, sport scores, figures or anything else you want to have on record but don't want to send it as an email.  Very handy if you have no paper or pen and are away from your own PC and can log into WebMail.

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OPTIONS       The Options button allows you to set particular preferences used during your WebMail session.  These preferences will stay the same each time you log on to WebMail until you go back to that area and make a change and click save.   In the Preferences screen, you will notice 8 areas:   

GENERAL:  Here you can adjust the number of emails that open per view, how often you want it to automatically look for email, how to handle deleted items and how to open some types of attachments.  One thing worth noting however is that the area that says "Message list refresh interval (in minutes)" is set to 0 by default.  This means that it does not automatically check for new email until you click on Inbox or Check For New Messages at the bottom of the Inbox screen.  You can also select options to save any deleted messages to your Deleted Items  folder.

COMPOSE:  Similar to most email applications it lets you choose fonts, and if you want to save a copy of your sent items.

CALENDAR:  Lets you choose how you want your calendar to be viewed when you open it every time.

USER PROFILE:  There a numerous things that you can enter in here about yourself.  Phone numbers, addresses, and a handy place for notes.  The only things on here that make it on an outgoing email is the Display Name.  Without a display name, your email reads as your email address in the From: line in other users Inbox.  (eg.  yourusername@huntel.net) If you put in your personal name or some other piece of information like "My Family" or "John Doe" in this area, that will be displayed in the recipients From: line.  Remember to click on the Update Profile button at the bottom!

REGIONAL SETTINGS:  This feature has been disabled for security reasons.  You can click on it, but no modifications can be made.

PERSONALITIES:  This is where you update your personality.  The Signature is a small text file that shows up at the bottom of your outbound emails.  It is a place where you may want to put business names, phone numbers, etc.. so users receiving your emails have more information about you.  Checking the "Always include signature" box will make ALL of your outbound emails have this signature at the bottom of them.  If you do not check the box, you can do it per individual email in the Compose area. You cannot add or delete your personality. 

SPELL CHECKER:  Use this section to configure the spell checker.  You can also add common words you use frequently that you want to bypass the spell check.  Keep in mind, words added here are ONLY used for your email address within WebMail.

FILTERS:  This is a utility you can use that will handle emails according to criteria you set up for them.  It is pretty straight forward, but it is meant for more advanced users and can cause many problems if you add a filter and it rejects legitimate email.  NOTE:  If you try and block spam with this, you will want it set to DELETE and not REJECT as it will bounce back to the spam sender and alert them that you are an active email account.

PREFERENCES:  Here is the heart of your WebMail.  Here you can check how WebMail handles, checks and displays your emails.  Everything here is very straight forward with descriptions next each option.  One thing worth noting however is that the area that says "Message list refresh interval (in minutes)" is set to 0 by default.  This means that it does not automatically check for new email until you click on Inbox or Check For New Messages at the bottom of the Inbox screen.  You can also select options to save any deleted messages to your Deleted Items  folder, save sent emails to the Sent Items folder.  Remember to click the "Update Preferences" button at the bottom if you make any changes.

SIGNATURE:  The Signature is a small text file that shows up at the bottom of your outbound emails.  It is a place where you may want to put business names, phone numbers, etc.. so users receiving your emails have more information about you.  Checking the "Always include signature" box will make ALL of your outbound emails have this signature at the bottom of them.  If you do not check the box, you can do it per individual email in the Compose area.  Remember to click the "Update Signature" button when done making changes.

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LOGOFF        Logging off takes you back to the Logon screen.  If you have logged off by mistake, you can log back on or go to other web pages.  Logoff should always be used when the user is finished viewing emails and wishes to perform another task or close the browser. This is for security reasons. It will bring you back to the original logon page, but from here the user can go to other sites. You can also go to other sites from inside WebMail.   However, it is a good habit to Logoff first to let WebMail know you are done with the session. 

NOTE:  By checking the "Save login information on this computer" you are leaving that computer open to anybody who uses it to come in and view your email.  This is OK at your home or personal computer, but we do NOT suggest checking this button if you are at a public computer.


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